Hi Laurence,
Please accept our sincere apologies.
We're received similar reports and the issue has already been escalated to the concerned team. They're currently working towards fixing the issue.
Meanwhile, your patience is much appreciated in this regard. Thank you for understanding.
I have my had VPN work on all my devices for almost 2 years, that is until today.
I received notification that it has reached maximum connection. The message states 'Sorry, your plan entitles you to only 1 connection at a time. Please disconnect from another device, or upgrade your plan'
I am currently on a Multi-Device subscription which is good till December 2021. Will only allow 1 device at a time.
What's the problem?
Hi Laurence,
Please accept our sincere apologies.
We're received similar reports and the issue has already been escalated to the concerned team. They're currently working towards fixing the issue.
Meanwhile, your patience is much appreciated in this regard. Thank you for understanding.