Multiple account payments, yet being threatened with expiry

AVG Protection
3

Hello Graeme,
I'm really sorry for any inconvenience caused. I can see that you have already submitted refund request, our refund team will contact you soon via email. Regarding AVG Internet Security/AVG TuneUp activation: We are experiencing issues with activating the AVG Internet Security/AVG TuneUp license which has been generated after 2/15. We are aware of this issue and our development team is working on a fix. The issue will be fixed soon. Your patience is much appreciated in this matter.
Best regards,
Alok.

1

I have ben advised that I will receive refunds for the overpayments, but I am still receiving a messag that my protection expires tomorrow

2

Hello Graeme,
I'm really sorry for any inconvenience caused. I can see that you have already submitted refund request, our refund team will contact you soon via email. Regarding AVG Internet Security/AVG TuneUp activation: We are experiencing issues with activating the AVG Internet Security/AVG TuneUp license which has been generated after 2/15. We are aware of this issue and our development team is working on a fix. The issue will be fixed soon. Your patience is much appreciated in this matter.
Best regards,
Alok.