Multiple copies of AVG

My pc runs on Windows 8.1 and often freezes. Task Manager shows multiple copies of the same item. I don't know if I was supposed to delete previous versions before installing Ultimate. How do I know which versions I can safely delete please? https://photos.app.goo.gl/nLAF6vMBvz2pz5QF8

Hi Brenda,

We apologize for the inconvenience.
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Hi Brenda,

We apologize for the inconvenience.
To further look into this & help you, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them.