Hello James,
You've reached the AVG community support forum.
Have, you reinstalled the AVG application on your device recently ? If, you have reinstalled and activated it recently, it will be counted as a new device and that might be the reason, you are seeing two devices.
I would like to inform, you that AVG counts all activation attempts in the last 30 days. However, the counter resets automatically after 30 days. So I advise to wait 30 days and it should be fixed automatically.
Thank you for your understanding.
I looked at my subscriptions today and I have 4 products. 3 out of the 4 showed active on 2 devices. I only have 1 computer. How can they be active on 2 devices ? Does this mean that I have been hacked or cloned. I'm nervous about this.
Hello James,
You've reached the AVG community support forum.
Have, you reinstalled the AVG application on your device recently ? If, you have reinstalled and activated it recently, it will be counted as a new device and that might be the reason, you are seeing two devices.
I would like to inform, you that AVG counts all activation attempts in the last 30 days. However, the counter resets automatically after 30 days. So I advise to wait 30 days and it should be fixed automatically.
Thank you for your understanding.