Hello Richard,
We apologize for the inconvenience caused.
You have renewed your AVG Internet Security program which is valid till 2017.2.5.
Have you activated your AVG Internet security program with the new license number?
Please refer this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number to activate your AVG Internet Security with the license number.
I have also sent you the license number to your registered email address.
I can also see that your another AVG Internet security license also has renewed till 2016.12.5.
Would you like to cancel this and request for refund for the renewal?
Thank you.
Hello Richard,
We apologize for the inconvenience caused.
You have renewed your AVG Internet Security program which is valid till 2017.2.5.
Have you activated your AVG Internet security program with the new license number?
Please refer this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number to activate your AVG Internet Security with the license number.
I have also sent you the license number to your registered email address.
I can also see that your another AVG Internet security license also has renewed till 2016.12.5.
Would you like to cancel this and request for refund for the renewal?
Thank you.
1) Why do I need to re-enter my 30 character license number every time I turn on my computer?
2) Why did I get charged for another license when my 2 year contract is only half up?