Hello Doreen,
We apologize for the inconvenience.
Please be informed that, the computer will you have newly purchased is already booted to store the preinstalled applications and the errors that are found may be the registry errors of the preinstalled applications. Even a brand new computers will have inbuilt restore points and temp files, that were used for installation of the Windows software in your computer. This is very common in all the computers. To assist you better, could you please let us know the name of the AVG program that shows this information?
Thank you.
The first run of AVG on my brand new computer has detected multiple registry issues.
- WHY?
- My concern is that it may cause me to delete items which are part of the whole Surface Pro4 user experience . . . . and Windows 10 operating system.
Another aspect of the scan that mystifies me is the detection of 3.7GB of "Old Restore Points" ??
- It is brand new, just out of the box 2 days ago and barely used beyond attempts to set-up user profiles and playing solitaire - to acquaint myself with using the Surface Pen (well that's my story anyway!)
Hello Doreen,
We apologize for the inconvenience.
Please be informed that, the computer will you have newly purchased is already booted to store the preinstalled applications and the errors that are found may be the registry errors of the preinstalled applications. Even a brand new computers will have inbuilt restore points and temp files, that were used for installation of the Windows software in your computer. This is very common in all the computers. To assist you better, could you please let us know the name of the AVG program that shows this information?
Thank you.
We apologize for the inconvenience.
Please be informed that, the computer will you have newly purchased is already booted to store the preinstalled applications and the errors that are found may be the registry errors of the preinstalled applications. Even a brand new computers will have inbuilt restore points and temp files, that were used for installation of the Windows software in your computer. This is very common in all the computers. To assist you better, could you please let us know the name of the AVG program that shows this information?
Thank you.