Multiple renewals

Hi Rue,

We understand your concern.

We will help you with the account information.

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Hi

I am very confused. Can someone please review my account.

There are duplicate programs that are inactivated on my account. 
I have been charged for these and I don't know why? - are you automatically renewing, even though I already have the program, if so why so many times?

I note the following that need removing from my account and refunding. 


1. AVG Internet Security  - renewal 19 May 19 2021
2. AVG Internet Security - renewal  30 April 2021
3. AVG Internet Security - renewal  19 February 2021

Please action accordingly and ensure this doesn't happen again. 

I do not want any programs automatically renewed but I do want to be notified when the renewal is due.

Lastly, can you tell me if I have an active Driver Update program? 

Thank you in advance 

Hi Rue,

We understand your concern.

We will help you with the account information.

It isn't recommended to share account/order, personal info over this public post
We have sent you an email to your registered email address. Please check for the email and revert back to us