Hello Lorraine,
We would like to know whether you get the expiry notices from the program installed on computer or through email?
We could see that you have multiple subscription for AVG Internet Security, AVG PC TuneUp and AVG Driver Updater products.
If you are using multiple devices like Windows PC, Android smartphones and Mac, then we shall merge your internet security and tuneup subscriptions together and provided it as AVG Ultimate.
You can use AVG driver updater on windows computer. Hence, if you are using only one windows computer, then we can cancel one of the license and add its remaining validity to the other one.
If you are okay with this, give us a confirmation in your next reply.
Thank you.
I keep getting notices saying my subscription has expired. I pay for a new subscription, then look at my list of subscriptions and find that I am paying for the same products over and over. How do I cancel some of them?
Hello Lorraine,
We would like to know whether you get the expiry notices from the program installed on computer or through email?
We could see that you have multiple subscription for AVG Internet Security, AVG PC TuneUp and AVG Driver Updater products.
If you are using multiple devices like Windows PC, Android smartphones and Mac, then we shall merge your internet security and tuneup subscriptions together and provided it as AVG Ultimate.
You can use AVG driver updater on windows computer. Hence, if you are using only one windows computer, then we can cancel one of the license and add its remaining validity to the other one.
If you are okay with this, give us a confirmation in your next reply.
Thank you.
Thank you for the information.
We have made necessary changes to your subscription and you are now having 1 computer license for AVG Driver Updater, AVG Internet Security and AVG TuneUp.
The duplicate licenses are terminated and you would get email reminders to renew those subscriptions. Kindly ignore them.
The license information has been sent to you via email now.
Feel free to contact us if you need further help.
I get the expiry notices via email. The most recent one was for AVG Internet Security for multi-devices. My one and only device is a Windows PC. Please merge my existing subscriptions and cancel extraneous licenses. Thanks.