'multiple threats secured' keeps popping up

Viruses & Threats
8

Hi Karen,

We will help you in this.
Could you share us the screenshot of the notification?
Make sure you have clicked 'See Details'.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

9

Hi Midhun,

I have no idea what 'webkit' is and it doesn't come up when i search for it. How do I know if it's safe?

Thanks 

Karen

3

Hi Midhun,

I have no idea what 'webkit' is and it doesn't come up when i search for it. How do I know if it's safe?

Thanks 

Karen

1

Hello AVG,

I keep getting a pop up saying 'multiple threats secured'. We've safely blocked the threat URL: Phishing on https://fonts.googleap...efined%Montserrat:400 from being downloaded. I don't know if this is fake/dangerous or actually from AVG, or what is going on, but this afternoon it has been happening over and over again when I go online. I had the upaid protection before, but just set up a paid one now. Is there a number I can call for advise?

I'm going to do a computer update tomorrow as my mac is still Sierra and I wonder if this is to do with it ? I'd really appreciate help- feeling really out of my depth!

Thanks.

Karen

4

Hello Rakshith,

Thanks for your response. So this was a real threat that AVG detected, and the pop up was genuinely from AVG- is that right? Should I press 'Got it' in future? I didn't ever press 'got it' as I didn't trust the pop-ip- is this why it was popping up so much ?

I don't understand what URL you would like me to submit- do you mean the screenshot ?

Thanks.

5

Hi Midhun thank you for your response. It pops up in safari and firefox. Yesterday there was a moment where it was popping up every time I tried to google something. Then this morning it was ok for a few hours and now it's popping up again when I'm working online. Thanks.

2

Please accept our apologies for the inconvenience, Karen. 
From the provided screenshot, we see that Safari browser has attempted to download fonts from a url, which has been blocked by AVG. 
It seems that there could be an extension in your browser, that would have attempted to reach the site in order to download the fonts. 
Would you be so kind to check & clarify whether you receive this threat notification upon visiting a specif website or irrespective of sites?
If it is a specific website, you can try accessing the same site in different browser to check.

6

Hi Karen,

We will help you in this.
Could you share us the screenshot of the notification?
Make sure you have clicked 'See Details'.
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

7

Thank you for writing back to us, Karen.

To check and clarify this for you, we require the screenshot(s) of the threat pop-up(s) you're receiving from AVG.
You can share us the screenshot(s) at your convenient time, as we're available 24/7.
Thank you for understanding. Keep us updated.