Okay I uninstalled the AVG Protection and then restarted my computer…I waited five minutes and no pop ups came up on my screen…however, as soon as I re-installed AVG Security on my computer, the pop ups started up once again. So I guess I am going to have to go find another internet security as good as AVG that has no annoying pop ups.
Hello James,
We realize the situation and will do our best to resolve the issue.
Let us know the version of AVG program installed on your PC? To find: Open AVG Internet Security > Menu > About
Is this pop-up occurs randomly or when you browse? Attach the screenshot of the threat pop-up including the detection dialog, with See details in the bottom-right corner displayed.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
You can also provide your valuable feedback, open AVG Internet Security program > Click 'Menu' > Select 'About' > submit feedback. Once the feedback is submitted, our developers will review your comments and work towards a solution.
Thank you.
I wondered if anyone has been able to resolve this issue without disabling a number of feautures on their computer and I also wondered if newer versions of AVG Protection eliminate this annoying pop up, since my AVG Protection will expire in a couple of weeks.
I decided NOT to disable several features on my computer since my computer works just fine and after several scans nothing was detected, so what I did was simply move the first pop up window down to the very bottom of my screen, out of sight except for the very top few millimeters of the pop up and leave it there…it was out of sight for the most part, no longer bothering my line of sight, and no more pop ups occurred because I simply moved it out of my way…I leave it there all day long and nothing more happens. I am hoping that newer versions of AVG Protection do not have this occur with them, otherwise I may be shopping for another computer protection service.
I did have one of my computer friends come by and check it out too, he is retired after IT work at the top levels of a few larger companies and took care of their security and protection too. He felt it was AVG popping off and bragging about how they secured your computer against multiple threats continuously all day long, which is fine, but geez, do that in the background like you state you will do and stop bothering us all day long with the multiple pop ups…all that does, is make us seriously consider looking for another protection service.
Hi James,
This is not the expected behavior from AVG.
Let's install the latest version of AVG Internet Security to check if that fixes the issue.
For uninstallation, refer this article (https://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG) and click here (https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection) to install the latest version of AVG Internet Security.
Keep us posted about the status.
Thank you.
James, we are sorry for the difficulty you are facing.
Can you provide us the screen shot of the popup? So that we can check whether it is the same popup or the different one.
If it is the different popup, we will collect the logs and escalate it to our concern team.
No I have gone through the AVG Support procedure already and nothing worked…all that happened was that several features on my computer got disabled and nothing worked to resolve the pop ups…what I really want to know is, will this problem continue with an updated version of AVG Protection ?
James, we can definitely see how frustrating this would be. We could see that you've reached us with the same query a couple of months ago. Our higher level technical team concluded that the detection from AVG was valid. It could also be valid now.
What is the version of AVG program installed on your PC at the moment?
Hello James,
We realize the situation and will do our best to resolve the issue.
Let us know the version of AVG program installed on your PC? To find: Open AVG Internet Security > Menu > About
Is this pop-up occurs randomly or when you browse? Attach the screenshot of the threat pop-up including the detection dialog, with See details in the bottom-right corner displayed.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
You can also provide your valuable feedback, open AVG Internet Security program > Click 'Menu' > Select 'About' > submit feedback. Once the feedback is submitted, our developers will review your comments and work towards a solution.
Thank you.