Multiple threats

Viruses & Threats
7

Thanks, Mark.
We have escalated your concern to higher level technical team. Request your patience to assist you further.

3

Hi Mark,

Please provide us the screenshot of the threat pop up to escalate the case to our senior team to resolve the issue. Refer this article to know how to take a screenshot. You can also post the screenshot here on your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks
Vishnu Vardan

6

Hi Mark,

Please provide us the screenshot of the threat pop up to escalate the case to our senior team to resolve the issue. Refer this article to know how to take a screenshot. You can also post the screenshot here on your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks
Vishnu Vardan

1

On my iMac i have been alerted by AVG Antivirus that multiple threats have been secured. The popup goes on to say "We've safely removed the threat VBA:Downloader-EBZ[Tr] from an incoming email. In the details it states that the Process is /Application/mail.app/contents/MacOS/mail.
So this alert has been appearing for 3 days and it has stopped 2403 (and counting) threats.
How do I actually rid myself of this as it not visible in the mail folder?. It is very annoying just popping up all the time. Help !

thanks

4

Macos 10.13.4 High Sierra.
AVG Internet Security Unlimites  18.3

5

Thanks, Mark.
We have escalated your concern to higher level technical team. Request your patience to assist you further.

2

User-added image