Hello Owen,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG scan interface that you are facing issues with, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
Hello Owen,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG scan interface that you are facing issues with, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
I have just freed my computer from a multiple virus attack with possible ransomware. Te program AVG was waylaid and tired up. Would only scan to 5% no further. I was forced to put a third party program on to free the computer. AVG has since been able to do some scans. Still sticks at 5% on occation. How is this possible?
Owen, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru