My account not recognized

Hello William,
Thank you for contacting AVG Community Support.
We'll check and help you. 
Could you please elaborate your concern? so that we can check and help you accordingly.
Awaiting your response.

After completing a system scan, and asked to CONTTINUE AVG askes me to join up. Help.

Hello William,
Thank you for contacting AVG Community Support.
We'll check and help you. 
Could you please elaborate your concern? so that we can check and help you accordingly.
Awaiting your response.

We're glad to look into this & help you, William.
It seems that you're receiving the campaign notifications for other AVG programs, while attempting to fix the detected issues.
To ensure this, share us the screenshot of the message that prompts to purchase.

Since I am already an account member, why after attempting to do a scan am I asked to sign up for your service?