My account runs out on May 2 ---> I have paid lots of money

AVG Subscription
1

(order number removed) Account paid  34,99  Euros on April 11  2020  AVG Driver  Updater   – yet I still have 
 obsolete  drivers than I cannot get rid of.  – I need help
(order number removed) Account paid47,76 Euros on March 18, 2020  AVG Driver Updater – yet I still have
onsolete drivers that  I cannot get rid of.  – I need help
(order number removed) Account paid 39,99 Euros on March 12  2020 – AVG Secure VPN  (5 devices)
and there are previous payments. 

So why do I receive advice from you than my AVG  account will  cease on May 12, 2020 unless
I pay more?     John Stansfield (Phone number removed).

2

Hi John,

We request you not to share the order numbers or any personal details on a public forum.
We have sent an email and provided the information about your AVG subscriptions.
Please revert to our email with the requested screenshot, in order to assist further.
Thank you.