My AVG has stopped working saying I an not on the interent - BUT I AM!

Hello Brent, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that AVG program stopped working and getting error. We are glad to help you. 

Please provide the following information to help you better :

1. Let us know which AVG program stopped working on your device.
2. Confirm the version of operating system installed in your device. 
3. Share us the screenshot of the error message which you get.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.

This problem has just started. What is the issue is it an upgrade issue???

Hello Brent, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that AVG program stopped working and getting error. We are glad to help you. 

Please provide the following information to help you better :

1. Let us know which AVG program stopped working on your device.
2. Confirm the version of operating system installed in your device. 
3. Share us the screenshot of the error message which you get.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.

Thanks in advance.