Hello Stephen,
Sorry for the inconvenience caused.
We request you to try the repair installation of AVG once.
To perform repair installation of AVG, please follow the instructions mentioned in this link: http://avgread.me/1BVxDSY .
Please feel free to contact us should you need any assistance.
Any suggestions on how to fix this?
Even with the protection button in the "enable" position it still won't activate Identity Protection.
I've got the updates current.
Have rebooted the computer a couple of times.
So far I've had no luck getting the Identity Protection to re-activate.
Any hints for a fix on it would be appreciated.
Stephen
Hello Stephen,
Sorry for the inconvenience caused.
We request you to try the repair installation of AVG once.
To perform repair installation of AVG, please follow the instructions mentioned in this link: http://avgread.me/1BVxDSY .
Please feel free to contact us should you need any assistance.
Hello Stephen,
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
Hello Balasubramanian,
Thank you for the prompt response to my query.
Your link and solution worked.
The problem is now resolved, and my Identity Protection is now activated again.
Regards,
Stephen