My AVG internet security will not reinstall. it says avgui.exe can not be found

I have used your cleaning tool multiple time in and out of safe mode. AVG will not reinstall. all my other products have reinstalled. This is annoying

Hi Robert,

We're sorry to hear this.
We've escalated your case to our senior team. Our team will check this and write back to you via email.
We request your patience. 
Thank you.

Hi Robert,

We're sorry to hear this.
We've escalated your case to our senior team. Our team will check this and write back to you via email.
We request your patience. 
Thank you.