My avg-internetsecurity is nog in my productlist in my account

I bought internet-security on 3 september 2018, but it is nog in my procuctlist in my account, only the invoice is there. I can not install the full version on my computer. I asked avg for help several times, but no one helped me! Does anbody else have this Problem?

Hello Hermelinde,

I will check this for you.

You have an active subscription of AVG Internet Security Unlimited valid till 9/2/2019.

Click on this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security for the steps to activate AVG Internet Security on your computer.

Please share us the screenshot of your AVG MyAccount page to escalate this case.