Dear stuff,
I purchased AVG PC Tune up utility in December 5th ,and I use it since then; but the dashboard has not been opening for two weeks.So I removed the program and reinstalled it again but unfortunately I couldn't repair it.The control screen is totally black screen no any control menu in it… what can I do
I am looking forward to get your assistance…please help…
P.S : my order number is…701-1066308
Hello Murat,
We are sorry to know that. On verifying your records registered with us, your product located is "AVG PC TuneUp (1 computer)". We are afraid that your AVG program might have corrupted and so we request you to uninstall your program 'AVG PC Tune Up' using AVG Remover Tool ( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then I request you to install AVG PC Tune Up by clicking on http://files-download.avg.com/inst/mp/AVG_PCTuneUp_765.exe .We have also sent the license number to your registered email address. Thank you.