Hello Ruben,
I'm sorry for any inconvenience caused. However, I see that you have contacted our remote support team and they have fixed the AVG Secure VPN issue. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.
I CAN NOT INSTALL AVG SECURE VPN. THERE IS NO BUTTON IN AVG, IN THE SUPERIOR MARGIN RIGHT OR IN ANY SIDE, TO BE ABLE TO ACTIVATE IT. IF YOU CAN NOT SOLVE THIS THEME, I WILL TALK TO MY CREDIT CARD AND I WILL SUSPEND THE PAYMENT. IT ALREADY HAPPENED TO ME IN SEPTEMBER OF THIS YEAR THAT I HAD PURCHASED IT AND WHEN I HAD TO FORMAT MY PC FOR A CHANGE OF OPERATING SYSTEM I NEVER MORE COULD ACTIVATE IT, BECAUSE I REPEATED "THERE IS NO BUTTON TO CONNECT IN MY AVG". ALSO SAY "OPEN IT", FROM WHERE I WILL OPEN IT IF NO SOFTWARE ARRIVES. I FEEL SCAM, BUT I ADVANCE THAT IF THIS IS NOT SOLVED, I WILL NOT PAY FOR SOMETHING THAT I CAN NOT USE. THEY ARE GOOD TO COLLECT BUT NOT TO SOLVE THE THEME. AND THE LAST IS THAT THE SUPPORT IS ONLY IN ENGLISH. IF THEY ARE SOLD IN SPANISH, THEY WOULD HAVE TO HELP IN SPANISH. THAT'S TOO MUCH !!!. IT IS AN ABUSE, NOW IS THE SECOND TIME IN THE YEAR I HAVE TO PAY FOR THE SAME VPN SERVICE. SO, GENTLEMEN, OR I FIX THIS THEME OR I SPEAK TO MY CREDIT CARD AND I WILL SUSPEND THE PAYMENTAND I AM PAYING FOR A SERVICE THAT YOU DO NOT GIVE ME. GOOD AFTERNOON.
Hello Ruben,
I'm sorry for any inconvenience caused. However, I see that you have contacted our remote support team and they have fixed the AVG Secure VPN issue. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.