My AVG Secure VPN Subscription has timed-out 13 months prematurely

Android products
6

Thanks, now how do I stop the almost continuous AD pop-ups. Its as if my PC screen has become the local advertising bill board for AVG. 24.07.2023

1

My AVG Secure VPN has timed-out on 08/05/18. On checking my account I see that the actual date is 14/12/19. I have no idea what's going on here. Has anyone else had the same problem?

2
Hello John,

I understand the inconvenience.
Your AVG Secure VPN (2 years subscription) is valid till 29th December 2019.
Open AVG Secure VPN interface.
See whether you have an option at the top as "Logged in".
If yes, click on it and select "Log out".
Click on "Log in" and enter your AVG my account credentials.
Keep us informed about the status.
4

Hello John, 
Thank you for contacting AVG Community Support.
We understand that you are getting continuous ad pop-up.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know if you get these ads on browser or inside the AVG Application?
Please share us a screenshot (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=Creating+a+screenshot&supportType=home) of the ad pop-up message you've been receiving, so that we can check & help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

3

Thanks, now how do I stop the almost continuous AD pop-ups. Its as if my PC screen has become the local advertising bill board for AVG. 24.07.2023

5

Hello John,

I understand the inconvenience.
Your AVG Secure VPN (2 years subscription) is valid till 29th December 2019.
Open AVG Secure VPN interface.
See whether you have an option at the top as "Logged in".
If yes, click on it and select "Log out".
Click on "Log in" and enter your AVG my account credentials.
Keep us informed about the status.