My AVG subscription has been renewed without my permission, repeatedly tried to contact for refund

AVG Subscription
3

Hello, Sue.
We're sorry for any inconvenience this may have caused. If you’d like to continue with your refund, no worries. Just reply to this message and ask us to return your money. We’ll do so as soon as possible.

If you’d rather stay with us, just reply to this message and ask us to keep your subscription. In exchange for your trouble, we’ll add extra 6 months onto your current subscription period at no extra cost.

2

Hello, Sue.
We're sorry for any inconvenience this may have caused. If you’d like to continue with your refund, no worries. Just reply to this message and ask us to return your money. We’ll do so as soon as possible.

If you’d rather stay with us, just reply to this message and ask us to keep your subscription. In exchange for your trouble, we’ll add extra 6 months onto your current subscription period at no extra cost.

1

My AVG subscription has been renewed without my permission repeatedly tried to cancel and want it refunded but getting no where, any ideas what to do