My avg virus protection doesn't go through a sequence and just states everything ol

AVG Protection
3

Hi Margaret,

I have responded to your original post regarding your concern.

Also, we request you to keep up the conversation on a single post for faster communication.

Are you unable to initiate a scan in AVG Internet Security?

If yes, share us the screenshot of the error message.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

1

should I remove and replace the AVG on my computer… I was scamed and had a tech  professional for business machines clean up my computer and take off hundreds of instances of malware last Tuesday and he says the virus  protection worked with a scan after he worked on the computer…but I can't get it to go through the sequence —the scan screen says I am protected but does not run a fresh scan.

2

Hi Margaret,

I have responded to your original post regarding your concern.

Also, we request you to keep up the conversation on a single post for faster communication.

Are you unable to initiate a scan in AVG Internet Security?

If yes, share us the screenshot of the error message.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.