Sorry you are wrong i am now on ultimate expires 17.june 2018 £69.99 will be requred not 39.99oldversion that was cancelled 8.1.2018 please confirm as i am still running ultimate that according to you has expired why am i still active 11.1.2018
Hello David,
I apologize for the inconvenience. In the latest version, Zen dashboard has been removed and you cannot manage other devices. Your AVG Ultimate is valid until 7/1/2018. You can try to open AVG Zen interface from AVG PC TuneUp program (AVG PC TuneUp > click Go to Zen ).
my avg app has dissapeared my avg ultimate expires in june but my computot states 7.1.02018 although my account states ultimate 69 .99 my computor states 39.99 this error happened last year resulting in refund because i have upgraded to ultimate
Sorry you are wrong i am now on ultimate expires 17.june 2018 £69.99 will be requred not 39.99oldversion that was cancelled 8.1.2018 please confirm as i am still running ultimate that according to you has expired why am i still active 11.1.2018
I am sorry to inform that you do not have any subscription that expires on 17.june 2018. You have AVG Ultimate subscription on your account valid till 7/1/2018. There is no other active AVG subscriptions on your account.
David,
Sorry for the confusion, your AVG Ultimate is valid till July 01 - 2018 (7/1/2018). I see that you have already contacted our sales support and resolve this query. Please feel free to let us know if you require any further assistance.
Hello David,
I apologize for the inconvenience. In the latest version, Zen dashboard has been removed and you cannot manage other devices. Your AVG Ultimate is valid until 7/1/2018. You can try to open AVG Zen interface from AVG PC TuneUp program (AVG PC TuneUp > click Go to Zen ).