My avg zen tuneup that came with my avg 2015 ultimate 2 years is telling me that it has expired

Hi William,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks

got it on 11/09/2014 and it is for 2/years but now it tells me that it has expired what went wrong

Hi William,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks