Hello Michel,
I am sorry to hear that your phone is stolen.
Click on this link http://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-for-Android-Anti-Theft-Commands for the steps on how to use Antitheft feature.
If you face any difficulties, you can get connected with our mobile support.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.
Hi. My cellphone is stolen. How can I locate it?
Hello Michel,
I am sorry to hear that your phone is stolen.
Click on this link http://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-for-Android-Anti-Theft-Commands for the steps on how to use Antitheft feature.
If you face any difficulties, you can get connected with our mobile support.
Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.
Michel, Sorry to hear that your phone is stolen. Please follow the steps from this link (http://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-for-Android-Anti-Theft-Commands) to lock or locate your phone.
If you face any difficulties, please get connected with AVG Mobile support.
Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed in your mobile. In the description please completely explain about your issue and click on "Email" option. When filling out your details choose "Yes" for the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.
AVG Guru