Hello Michael,
We regret the inconvenience caused. We'll certainly help you sort this.
We request you to contact our remote support for further assistance. We've sent you an email with the steps to contact them. Please check your Inbox/spam for the email.
hi there
long story short every time i turn on my computer it asks me to choose an operating system between windows 10 and avg antivirus clear uninstall.
my second problem is that when i try to delete avg tuneup through apps and features it gives my an error that says error message: there is some troubles during launching slaves - exiting
error code:44003
more information in log:
c\programdata\avg\carus\logs\icarus.log
i got to that situation by trying to uninstall all avg products mainly avg tuneup because my trial with it expired and it just took useless space.
so i stated avg clear to delete all of the avg products that on my computer.
the first time i stated avg clear it just deleted avg free i think.
but the avg tuneup was still there so i stated it a second time and when it asked me to select the installation program directory i think i selected local disk c\users\user\AppData\local\avg
in the avg category i think i selected a folder named avg tuneup and i stated the deletion.( i know now i shouldn't have done this)
after that each time i turn on my computer it asks me to select an operating system which annoys me very much.
now i have in the avg category only one folder named browser.(idk if there should be only one folder maybe i selected something else when i tried to delete avg tune up)
now my avg tuneup doesn't start every time my i turn on my computer but in apps and features it says there is still a program named avg tuneup on my computer and it gives me an error when i try to delete it.
if you need me to tell you more info just ask me in the reply.
please reply and help me.
Hello Michael,
We regret the inconvenience caused. We'll certainly help you sort this.
We request you to contact our remote support for further assistance. We've sent you an email with the steps to contact them. Please check your Inbox/spam for the email.