Hello Glenys,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We'll certainly look into this and help you.
Please clarify whether you're facing a pc slow down issue or internet slowness while web surfing.
Note : You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
For better clarify, please share the screenshot of the page unresponsive page.
AVG TuneUp has many advantages. It not only improves a lethargic PC's performance but includes a lot of useful utilities. To know more about AVG TuneUp, please refer to this article.
Thank you for your understanding.
My computer is running really slow and I often get messages that the page is unresponsive. I have a paid subscription and vpn but support tells me I need to buy a Tune up product now. Is this really necessary?
Hello Glenys,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We'll certainly look into this and help you.
Please clarify whether you're facing a pc slow down issue or internet slowness while web surfing.
Note : You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
For better clarify, please share the screenshot of the page unresponsive page.
AVG TuneUp has many advantages. It not only improves a lethargic PC's performance but includes a lot of useful utilities. To know more about AVG TuneUp, please refer to this article.
Thank you for your understanding.