My device is locked

Hello Rajat,
We apologize for the inconvenience caused. Have a look @ this article ( http://avgclick.me/LockedPhone ). If further assistance needed, I suggest you to contact our dedicated mobile products support team by clicking on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Thank you.

My device NOKIA XL has been locked,so to unlock it,it requires unlock password, but i dont remember my password.
so what to do in that case,i am facing a lots of problems.
Please help me out, i will be very thankful to you.
Hello Rajat,
We are sorry to know about the inconvenience caused. I just checked that you have recently contacted our dedicated mobile products support team via email. The case is in process and you will soon be contacted by them with the resolution. Thank you.
Sir,
I already tried both the ways but i failed to do so.
in the first way, it is not showing like any option like "i have forgotten my password"
in the second way,when i logged in my account,i clicked on select device then i select nokia xl
but after that the message is coming out that
"Sorry, your device, Nokia_XL, cannot be controlled using the Anti-Theft web site. You can also operate the Anti-Theft service by sending text messages (SMS) to your device, for more info click here"
Hello Rajat,
We apologize for the inconvenience caused. Have a look @ this article ( http://avgclick.me/LockedPhone ). If further assistance needed, I suggest you to contact our dedicated mobile products support team by clicking on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Thank you.