Hello Kite,
Thank you for reaching AVG Support Community.
I'm sorry to know that.
I request you to submit the file for analysis through the below AVG website,
https://www.avg.com/en-us/false-positive-file-form
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update.
You will also get the status updated via email.
Thank you.
My exe file is code sign by entrust certificate, but It's still be considered as a threat by avg.
My exe starts when the system startup. my exe file has been submitted to you before,it is not a threat.
avg popup a message "threat blocked we've blocked myApp.exe because it was infected with IDP.Generic " "Dectected by Behavior Shield"
How to avoid being considered as a threat and scanned?
My exe starts when the system startup. my exe file has been submitted to you before,it is not a threat.
avg popup a message "threat blocked we've blocked myApp.exe because it was infected with IDP.Generic " "Dectected by Behavior Shield"
How to avoid being considered as a threat and scanned?
Hello Kite,
Thank you for reaching AVG Support Community.
I'm sorry to know that.
I request you to submit the file for analysis through the below AVG website,
https://www.avg.com/en-us/false-positive-file-form
If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update.
You will also get the status updated via email.
Thank you.