Hello Cesar,
Could you please let us know whether you are facing issues with the Antitheft feature of the AVG program? If so please be informed that if you have installed AVG AntiVirus on your phone you might have enabled Anti-Theft service. If you change the SIM card the device will be locked automatically. To unlock the device, you need to use your Anti-Theft password.
If you have forgotten Anti-Theft password then please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.
My Gionee M3 is locked because I've been enter wrong patterns in 3 times then it needs my acct. and password but it says that it is incorrect please help… Its been locked about a week…
Hello Cesar,
Could you please let us know whether you are facing issues with the Antitheft feature of the AVG program? If so please be informed that if you have installed AVG AntiVirus on your phone you might have enabled Anti-Theft service. If you change the SIM card the device will be locked automatically. To unlock the device, you need to use your Anti-Theft password.
If you have forgotten Anti-Theft password then please follow these steps on the article http://avgread.me/1WvQqze . Do not remove your device from the Remote Management at avgmobilation, Removing the device will keep it locked. Also device must be connected to a known network Use your AVG MyAccount or Google Account.
Cesar, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!. See other posting (https://support.avg.com/answers?id=906b0000000XchjAAC).
AVG Guru