Hello Rosalyn,
Thank you for contacting AVG Community Support.
We are really sorry to know this. My deepest condolences for the loss of your husband. We understand that you want to cancel and get a refund for AVG subscription. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
You can also reach our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.
My husband has died and I need to speak to a human. None of the options on the web site gives me the
How can I cancel my dead husbands account? I cannot see how to reclaim a payment they have taken or to close his account.
Hello Rosalyn,
Thank you for contacting AVG Community Support.
We are really sorry to know this. My deepest condolences for the loss of your husband. We understand that you want to cancel and get a refund for AVG subscription. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
You can also reach our AVG billing & sales team using this link: https://support.avg.com/avg/en/ww/home/current/contact and they will check and help you with this.
After clicking the above link, select Account and Billing -> Purchase and Renewal help -> Get Support -> Voice call or Chat.
Thank you and keep us updated.