Hi Penny,
I understand your situation.
To fix the issue, I kindly request you to follow the steps given in the below article :
https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load
If you are still facing the same issue, I request you to repair the product using the steps given in the article below :
https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted.
my icon is showing a message saying:
UI failed to load, This is embarrassing. Your protection is running just slowly. Your UI is having a really bad day.
What kind of message is this?
Hi Penny,
I understand your situation.
To fix the issue, I kindly request you to follow the steps given in the below article :
https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load
If you are still facing the same issue, I request you to repair the product using the steps given in the article below :
https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted.