My internet connection is very slow

Hello. I am having slow issues with my fiber connection. I have a 200 megabite connection subscription and when I have VPN on, it only provides me with 40 megabites of connection. this is compromising my entire home network. All cell phones and PCs are on a slow internet connection. I have already changed the location several times and the connection speed is still slow.

Hello Alessandro.
We'll certainly look into this.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

- On what computer/device operating system are you experiencing this disruption?
- Is your connection to the internet wireless or wired, and is there any difference in reduced bandwidth between one or the other?
- Is this a recent disruption you are experiencing, or has this been ongoing for some time?
- Are you experiencing the same disruption on another household computer/device that is connected to AVG Secure VPN?
- Are you able to connect to a different Internet Service Provider (ISP), and does the disruption continue?
As a further troubleshoot, on the device/computer you are experiencing a disruption, to temporarily disable your Firewall.