My Internet Security program is due for an update, but the program freezes when I click "update." 45 minutes and nothing. It says "initializing" but nothing happens. Any easy fixes?
Hello Jim,
We will work together to sort this update issue.
Please run AVG repair https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus from your computer control panel and check if that fix the issue.
If you get any error message, please share the screenshot http://avgclick.me/getscreenshot of the same to assist further.