My laptop is very slow when the AVG VPN is ON - but OK when it's OFF

Hi Christopher,

The slowness with internet speed with VPN turned on is an expected behavior.
This is because VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
You can change the location in AVG Secure VPN and check whether you could see a change in internet speed.

You can refer this article for more information : https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN

When I have the VPN turned ON, my Windows 10 laptop is very slow and takes a long time to load browser pages. Also some web pages fail to load first time and I get a message saying " Network change detected" - I have to refresh the page to make it load properly.
Is this normal or is there some setting I need to change?

Hi Christopher,

The slowness with internet speed with VPN turned on is an expected behavior.
This is because VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
You can change the location in AVG Secure VPN and check whether you could see a change in internet speed.

You can refer this article for more information : https://support.avg.com/SupportArticleView?urlname=Use-AVG-Secure-VPN