My licence is not recognized

AVG Protection
3

Hi Cesare,
Without me being able to see what is happening it is hard to estimate what the situation is.
Please provide me a screenshot of the error message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

I have a AVG Internet Security licence dated 02/11/2016 valid for 24 months.
To day my computer do not recognize le licence and ask to reinstall. What I have to do?

2

Hi Cesare,
Without me being able to see what is happening it is hard to estimate what the situation is.
Please provide me a screenshot of the error message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.