Im having the same problem. What is the fix?
Hello Tim, I really apologize for the inconvenience caused. I kindly request you to contact again to get connected with AVG Customer Support by following the instructions in the link http://avgread.me/1FQ12oe .If you undergo any issues in getting connected, I kindly request you to try a different 'Web Browser'. Please feel free to contact us back for any further assistance. Thank you.
Hariharkumar:-
I have received an e-mail reply asking for a screenshot of the problem, even though I have written it out clearly in my original support ticket message.
I'm not technically minded, so I'm not sure how to attach the screenshot into this reply.
I've tried saving the screenshot as a picture, but when I try to upload it, it is not accepted as it's not a .gif, .jpeg or .png file.
This is such an unnecessarily complicated process to follow.
Hello all,
I'm new to the community and, (while, I don't want you to take this the wrong way…) frankly the only reason I'm here, is because of being unable to make contact with either customer service or technical support for the last 4 days…which is very disappointing indeed, as during that time my AVG AntiVirus has failed to operate.
As I've mentioned, I keep having the message 'avgmfapx.exe - Entry point not found' on my screen. The message in the box says "The procedure entry point AvgLibCryptoCleanup could not be located in the dynamic link library avgntopensslx.dll
Can anyone kindly shed some light on what this means and why this is the case? Or alternatively, offer me phone number (without needing to pay a fortune while 'on hold') for the UK technical support fellahs?
I'm sorry lads 'n lasses, if I come across as being somewhat 'crusty,' but with the efforts I've already made and time I've already lost, I have to say my experience in attempting to contact AVG's 'support' has been 'most disappointing' to say the least.
Tim, Have a look @ this link (https://support.avg.com/answers?id=906b0000000D3KLAA0).
AVG Guru
OK, I've received some advice and I'm trying to upload it again.
Im having the same problem. What is the fix?
Hi David, I will help you with the issue.
may I know which AVG program have you installed in your computer and could you please send us a screenshot of the error message using this link http://avgread.me/1aZxsAV . Thank you
Hariharkumar:-
I have received an e-mail reply asking for a screenshot of the problem, even though I have written it out clearly in my original support ticket message.
I'm not technically minded, so I'm not sure how to attach the screenshot into this reply.
I've tried saving the screenshot as a picture, but when I try to upload it, it is not accepted as it's not a .gif, .jpeg or .png file.
This is such an unnecessarily complicated process to follow.
Hello Tim, I really apologize for the inconvenience caused. I kindly request you to contact again to get connected with AVG Customer Support by following the instructions in the link http://avgread.me/1FQ12oe .If you undergo any issues in getting connected, I kindly request you to try a different 'Web Browser'. Please feel free to contact us back for any further assistance. Thank you.