Hello Chris,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to install AVG products in your Windows PC. We'll certainly check and help you out.
Please note the minimum system requirement to install AVG products are as follows:
-Windows 11, 10, 8.1, 8, 7 (SP2) (32 or 64-bit), 1 GB RAM, 2 GB free hard disk space; ARM-based devices are not supported.
For AVG Internet Security, the minimum system requirement details are as follows:
-Windows 11 except Mixed Reality and IoT Edition; Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP1 with Convenient Rollup Update, any Edition (32 or 64-bit)
-Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions); ARM-based devices are not supported.
-1 GB RAM or above
-2 GB free space on the hard disk
-Internet connection to download, activate, and maintain application updates and antivirus database
-Optimally standard screen resolution no less than 1024 x 768 pixels
I request you check your device operating system (OS) information to check if AVG is compatible.
If your device is having above specification and you are still facing the issue, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Chris,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to install AVG products in your Windows PC. We'll certainly check and help you out.
Please note the minimum system requirement to install AVG products are as follows:
-Windows 11, 10, 8.1, 8, 7 (SP2) (32 or 64-bit), 1 GB RAM, 2 GB free hard disk space; ARM-based devices are not supported.
For AVG Internet Security, the minimum system requirement details are as follows:
-Windows 11 except Mixed Reality and IoT Edition; Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP1 with Convenient Rollup Update, any Edition (32 or 64-bit)
-Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions); ARM-based devices are not supported.
-1 GB RAM or above
-2 GB free space on the hard disk
-Internet connection to download, activate, and maintain application updates and antivirus database
-Optimally standard screen resolution no less than 1024 x 768 pixels
I request you check your device operating system (OS) information to check if AVG is compatible.
If your device is having above specification and you are still facing the issue, please help us with the screenshot of the error message you got. You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
I want to transfer my AVG subscriptions to my new Windows laptop. However, I am being told that AVG isn't compatible?