Hello Oliver,
We regret for the inconvenience caused. Please have a look at the article http://avgread.me/1JEloSz .If further assistance needed, we suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ), choose 'YES' for the question "Are you currently using any paid/trial AVG products?"(even if you use a 'free' version), and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will provide assistance via email. Thank you.
my phone is locked and i cant remmember my password
Hello Oliver,
We regret for the inconvenience caused. Please have a look at the article http://avgread.me/1JEloSz .If further assistance needed, we suggest you to contact our dedicated support team for AVG products for mobile devices by clicking on the following link ( http://avgclick.me/AVGtechnical ), choose 'YES' for the question "Are you currently using any paid/trial AVG products?"(even if you use a 'free' version), and fill out your details, select the OS as Android then the name of AVG Program that you installed in your mobile and in "Description" please elaborate the issue and finally click on "Email" option. AVG mobile team will provide assistance via email. Thank you.