My post's have not been answered?

Jon,
We apologize for the delay in responding to you. Upon checking your records, we see that your issue has been already escalted to our senior level technician. Please make a note of this case number: 04201460 for further reference with AVG. Not to worry, they will check and get back to you soon. Your patience is much apreciated. Thank you!

I have posted a few questions about AVG performance on my MacBook pro and still waiting for a response. Been a few days since original post.

Jon,
We apologize for the delay in responding to you. Upon checking your records, we see that your issue has been already escalted to our senior level technician. Please make a note of this case number: 04201460 for further reference with AVG. Not to worry, they will check and get back to you soon. Your patience is much apreciated. Thank you!

For info other user Jon Bryant posting (https://support.avg.com/answers?id=906b0000000DZXiAAO).
AVG Guru