My refund that was requested from august 15, 2020

Hello Pauline,

We will check this for you.
The refund for the AVG Secure VPN was processed on 08/17/20.
If you have not received the money, I kindly request you to contact your bank to know the status.
Thanks in advance for understanding.

GOOD DAY,
 I STILL HAVE NOT RECEIVED MY REFUND OF US79.99,THAT WAS DEBITED  OFF MY CREDIT CARD ON AUGUST 15, 2020 WITHOUT MY APPROVAL  IT IS OVER TWENTY DAYS. CAN I PLEASE GET AN UPDATE ON THE PROCESS AND WHY IT IS TAKING SO LONG TO BE CREDITED BACK TO MY CREDIT CARD. PLEASE ADVISE,
THANK YOU

Hello Pauline,

We will check this for you.
The refund for the AVG Secure VPN was processed on 08/17/20.
If you have not received the money, I kindly request you to contact your bank to know the status.
Thanks in advance for understanding.