My refund was $0 and now I need the activation code for AVG Ultimate

Hello Lorraine.
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they are helping you with above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.

I never was refunded & now I need the activation code for AVG Ultimate that I paid a year subscription for ..

Hello Lorraine.
Thank you for contacting AVG Community Support.
I see you have already reached concern team and they are helping you with above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.