Hello Carol,
I understand the inconvenience.
The email steps that you received will help you to reactivate when you have old version of AVG.
We are working to provide the activation steps through email for the latest version and it will be implement as soon as possible.
For activating the latest version, Open AVG Internet Security interface.
Click on "My AVG" and select "My Subscriptions".
Click on "Enter new license" and enter the renewed license number.
Keep us informed about the status.
I received an email to reactivate my new installation of my anti virus program. it said to go to support and click on reactivate. there is no choice to reactivate. this is getting very frustrating.
Hello Carol,
I understand the inconvenience.
The email steps that you received will help you to reactivate when you have old version of AVG.
We are working to provide the activation steps through email for the latest version and it will be implement as soon as possible.
For activating the latest version, Open AVG Internet Security interface.
Click on "My AVG" and select "My Subscriptions".
Click on "Enter new license" and enter the renewed license number.
Keep us informed about the status.