My renewal was not entered in my subscription

AVG Subscription
3

Hi John,

We are glad to help you.
We will check and help you to fix this issue.
We request you not to share any of your personal or sensitive information over the public forum.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.

1

See email from AVG stating my new subscription was updated but I do not see the update in my subscriptions. Order number is (Case number removed).
Please let me know when the subscription will be updated.

John Gnewuch

Hello John,

Thank you for your prompt response.

I am glad to hear that you decided to apply the credit from the Secure VPN (10 devices) to your Internet Security (Multi-Device) license.

As agreed the new license is now valid until December 2, 2023, while the Secure VPN (10 devices) license is no longer active.

Let me know if there is anything else I can assist you with.

Have a great day!

Best regards,

Arthur Fontanilla
AVG Customer Care
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2

Hi John,

We are glad to help you.
We will check and help you to fix this issue.
We request you not to share any of your personal or sensitive information over the public forum.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.