My secure VPN display unavailable

AVG VPN
9

please delete the photo last answer I have post,because there are my data. thanks !

10

I have received e-mail ,say expert technician will resolve, and tell me to connect. But this time 
US Eastern Time: 11 AM - 8 PM
US Pacific Time: 8 AM - 5 PM
AU Eastern time: 1 AM - 10 AM
UK time: 4 PM - 1 AM
I have not work, now I have working, but you don't work , can someone help me ??

1

AVG Secure VPN (Multi-Platform)

Period:
1 year
Available for:
Unlimited devices
Subscription status:
Not Available i
Expires on:
May 20, 2020 
(364 days remaining)
3

Sure. I have deleted the last screenshot.
Could you translate the message in English which is shown on the below image?
User-added image

8

I have uninstall and re-install two times , you say I do this again ??

4

Weng, I couldn't see that you have mentioned about reinstalling the program on this post.
Hence, suggested to do it. Since you have already tried it, I request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected with them.
Thank you.

5

I have received e-mail ,say expert technician will resolve, and tell me to connect. But this time 
US Eastern Time: 11 AM - 8 PM
US Pacific Time: 8 AM - 5 PM
AU Eastern time: 1 AM - 10 AM
UK time: 4 PM - 1 AM
I have not work, now I have working, but you don't work , can someone help me ??

6

Why ?? no body at line ?? I have waited two hours !!

2

Hello 孝,

You have bought AVG Secure VPN Multi-device - 12 Months product and it is valid till 20th May 2020.
The order confirmation email for this purchase was already sent on 19th May 2019.
If it is not found in inbox do check in spam and junk folders.
If you already have the AVG Secure VPN program installed, refer this article to activate the subscription.
We have sent the activation code via email now.
Feel free to contact us if you need further help.

7

Please accept our apologies for the delay in response, Weng. 
You'll be able to connect with our senior technicians currently. 
Please follow the remote steps & get connected to make this process easier.
Thank you for your understanding in advance!