Hi Joseph,
We're glad to look into this & help you.
Please clarify whether the provided speed refers the network connectivity & is it while connected to internet through AVG Secure VPN.
If so, please try connecting to different servers (location) that are available in Secure VPN & check.
The 1st #'s are without VPN & 2nd with and huge difference in latency, even with new fibre optic connectivity,why
Thank you for your response, Joseph.
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
It is normal that VPN might slow down the internet speed as it has to connect to our VPN servers, go through secure tunnels, encrypt and decrypt all data sent and received. It can depend on the distance of your location and VPN server to which you are connected, routing between your ISP and our VPN servers, your internet speed, a protocol which you are using (encryption), current load of the server to which you would like to connect, and so on. The main purpose of the AVG Secure VPN is a secure connection.
We request you to change the location one by one in AVG Secure VPN and let us know the maximum speed. Especially try the P2P servers, Streaming locations and optimal locations.
Hi Joseph,
We're glad to look into this & help you.
Please clarify whether the provided speed refers the network connectivity & is it while connected to internet through AVG Secure VPN.
If so, please try connecting to different servers (location) that are available in Secure VPN & check.