My subscription 5 devices, i can use the key register to Mobile only

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My subscript 5 devices, i can use the key register to Mobile only, cannot use same key for PC, what is the problem?

Greetings,

We'll certainly look into this and help you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.