My subscription for AVG pro?

Has not been installed,  ordered  MARCH PAID 59.99 two computers. still waiting, how long does it take.
AVG Pro , still getting popups to up grade, 

HAVE TRIED TO CONNECT CO. SEVERAL TIMES., NO REPLY.

Hello Zola,
We regret for the inconvenience caused. While verifying your account you have AVG Protection Multidevice as your active subscription. Please make sure whether you have activated the program using your AVG My Account credentials, If not please follow the instructions on the article http://avgclick.me/ActivateZen to activate your AVG Zen program. Please feel free to contact us for further assistance.
Thank you.