Hi Anastasia,
Thank you for contacting AVG Community
We're glad to look into this & help you.
Upon checking our records, it seems that the renewal attempts was for an Avast subscription.
Even Avast has acquired AVG, they've their own support channel. In this regard, we'd suggest you to reach them by visiting this link.
Thank you for your understanding in advance!
What should I do with this problem? I can`t use my card because of that
Hi Anastasia,
Thank you for contacting AVG Community
We're glad to look into this & help you.
Upon checking our records, it seems that the renewal attempts was for an Avast subscription.
Even Avast has acquired AVG, they've their own support channel. In this regard, we'd suggest you to reach them by visiting this link.
Thank you for your understanding in advance!